What We Collect and Why
When you register, we collect your name, contact details, and the information needed to verify your identity. Every time you deposit or withdraw through bKash, Nagad, or Rocket, we log the transaction reference, amount, and wallet identifier — not your full mobile banking credentials. We also
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collect device data: browser type, IP address, and session timestamps. This helps us detect unusual login attempts and keep your account secure. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited to what
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those rails require to complete your transaction. We retain account records for as long as your account is active and for the period required under applicable law. If you close your account, we will delete or anonymise your data within the timeframe our legal obligations allow.
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Availability of our services, and the data obligations that come with them, depends on your local law and the eligible regions we operate in.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.